At Kelly & Associates Insurance Group, Inc. (KELLY), we are committed to the highest standards of customer service. We understand the value of providing benefits to employees. We know that obtaining fast, reliable assistance to maintain and manage those benefits is vital. 

KELLY’s professional, knowledgeable and responsive customer service teams are available to assist you with questions regarding your benefits packages, eligibility and enrollment, billing and payments, COBRA/State Continuation elections and much, much more.  In this ever-changing industry, we are dedicated to remaining well-informed about the most current regulations, legislation and products related to insurance benefits and continuation coverage.  For your convenience, KELLY’s customer service Call Center is available to assist you via phone, e-mail and Internet.  We consistently beat industry phone standards with an average speed of answer (ASA) of less than 15 seconds and an abandoned call ratio of less than 2%.

KELLY’s customer service teams assist thousands of employers, employees and brokers each month.  We look forward to serving YOU with excellence!