Benefits Administration 
 
If you have administrative needs, you’re covered.

Kelly Administrative Services (KAS), a division of Kelly & Associates Insurance Group, has been a leader in eligibility management and billing since the company’s founding in 1976. Through our cutting-edge technologies and state-of-the-art Call Center, KAS creates major efficiencies for employers and brokers of every size with:

• Accurate and efficient account installation for new and renewing corporate clients
   

• Customized, integrated “on-line” and/or “paper” enrollment, allowing multiple carriers and coverages to be coordinated through a single application
   

• Electronic Data Interchange (EDI) capabilities, allowing enrollments to be entered and sent electronically to multiple carriers in an accurate and timely fashion
   

• State-of-the-art Call Center with professional and responsive service team representatives consistently beating industry service standards, with an average speed of answer (ASA) of less than 13 seconds and abandoned call ratio of less than 1%
   

• A consolidated and efficient bill/premium statement and “on-line” premium payment capabilities
   

• COBRA/State Continuation billing and access to fully integrated COBRA/HIPAA administration
   

• Customized, integrated “on-line” access to the KELLY systems so you can verify enrollment and billing information or order ID cards 24/7
   

• Access to our nationally renowned KELLY Total Benefits Solution® (KTBS) online technologies, allowing employers to create their own cutting-edge, customized Benefit Management System
   

• Consistent, ongoing quality assurance team efforts, ensuring our commitment to meet and exceed client and carrier needs and expectations.

Supporting the company’s direct sales (Kelly Benefit Strategies) and broker sales (Kelly Marketing Services) divisions, KAS is ready to serve YOU with excellence.